Privacy Policy

Privacy Policy

Last updated: 1/21/25 This Privacy Policy explains how Iconic Signs and Graphics LLC (“Company,” “We,” “Us,” or “Our”) collects, uses, and protects Your personal information when You use Our website and services (“Service”). It also describes Your privacy rights and how the law protects You. By using Our Service, You agree to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

Definitions

  • Account: A unique account created to access Our Service or parts of it.
  • Cookies: Small files placed on Your device to track activity and enhance the Service.
  • Data Controller (GDPR): The entity determining the purposes and means of processing Personal Data.
  • Personal Data: Any information identifying or linkable to an individual.
  • Service Providers: Third-party vendors who process data to provide, maintain, and improve Our Service.
  • You: The individual or entity accessing or using Our Service.

Information We Collect

Personal Data

We collect Personal Data directly from You and through Your use of the Service. This may include:
  • Contact information: Name, email address, phone number, address, etc.
  • Account details: Login credentials and account preferences.
  • Communication records: Information from emails, phone calls, or other interactions with Us.

Usage Data

We automatically collect Usage Data during Your interaction with Our Service, including:
  • Device information: IP address, browser type, and operating system.
  • Activity data: Pages visited, time spent on the website, and navigation paths.
  • Diagnostic data: Errors or crashes while using the Service.

Cookies and Tracking Technologies

We use Cookies, web beacons, and similar technologies to:
  • Provide essential functionality.
  • Analyze usage trends and improve performance.
  • Deliver personalized content and advertisements.
You can control or disable Cookies through browser settings. Some features may not function properly if Cookies are disabled.

How We Use Your Data

We process Personal Data for the following purposes:
  • To provide and improve the Service: Deliver features, troubleshoot issues, and maintain security.
  • To manage Your Account: Enable and personalize Your access to Our Service.
  • To communicate with You: Send updates, respond to inquiries, or share promotional offers (where permitted).
  • To comply with legal obligations: Respond to lawful requests and enforce Our terms.
  • For business transactions: Evaluate or execute mergers, acquisitions, or similar activities.
  • For analytics and marketing: Improve user experience, measure campaign success, and deliver relevant content.

Sharing Your Information

We may share Personal Data in these scenarios:
  • With Service Providers: For analytics, payment processing, and other operational needs.
  • For legal compliance: To meet regulatory or law enforcement requirements.
  • During business transactions: In the event of mergers, acquisitions, or similar activities.
  • With Your consent: When explicitly authorized by You.

Data Retention

  • Personal Data: Retained only as long as necessary for the purposes outlined in this policy or as required by law.
  • Usage Data: Retained for a shorter period unless used for security or functional improvements.

Your Privacy Rights

For GDPR (EU/EEA Residents)

You have the right to:
  • Access and correct Your data.
  • Request deletion of Your data under certain conditions.
  • Restrict or object to processing of Your data.
  • Request data portability in a structured format.
  • Withdraw consent at any time.
To exercise these rights, contact Us at Our contact page. We may verify Your identity before fulfilling requests.

For CCPA (California Residents)

You have the right to:
  • Know what Personal Data We collect and how it is used or shared.
  • Request deletion of Your data, with exceptions for legal obligations.
  • Opt-out of the sale of Your Personal Data.
  • Non-discrimination for exercising Your rights.

Data Security

We use industry-standard measures to protect Your information. However, no method of transmission or storage is entirely secure. Please notify Us immediately if You suspect unauthorized access to Your data.

Children’s Privacy

Our Service is not intended for individuals under 13 years old. If You believe a child has provided Us with Personal Data, contact Us immediately, and We will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a “Last updated” date. For significant changes, We will provide additional notice (e.g., via email or a banner on the website).

Contact Us

If You have questions or concerns about this Privacy Policy, please contact Us at: